Known for its strong industrial backbone and entrepreneurial spirit, Coimbatore’s micro, small and medium enterprises (MSMEs) continue to power the city’s local economy. Spanning retail, professional services and healthcare, and various other sectors, business owners are increasingly turning to digital discovery platforms to connect with high-intent customers, improve visibility, and scale efficiently.
With 5 lakh+ active registered businesses on the platform from Coimbatore, Justdial continues to serve as a key enabler for local enterprises navigating a more competitive, digitally driven marketplace. By supporting businesses with discoverability, credible leads and steady enquiries, the platform is helping entrepreneurs convert visibility into measurable business outcomes.
For many businesses in Coimbatore, Justdial has played a direct role in driving customer acquisition and growth. R. Krishnaramanna, Owner of First Choice, shared, “Around 60% of our customers come through Justdial, which has made a big impact on our business growth. I truly appreciate the continuous guidance and support from the Justdial team in helping us improve our visibility and attract the right customers.”
Stories like his reflect how consistent digital presence and platform support can translate into sustained customer flow, particularly for local businesses seeking to reach beyond their immediate catchment.
The impact is equally evident in service-led categories where trust and discoverability are critical. Geetha, Owner of EasyGulf Certificate Attestation Services, highlighted how Justdial supported multi-city expansion, “With Justdial’s support, I was able to expand my business from one city to eight cities. The platform has given me returns far beyond my investment and helped me reach more customers efficiently.”
In the healthcare sector, where consumers increasingly search online for reliable providers, long-term association and continuous product improvements have helped businesses unlock stronger outcomes. Girish, Owner of Global Hearing Aid Centre, shared, “We have been in this field for the past 20 years and have been associated with Justdial for 15 years. Initially, we invested ₹10,000, and soon after, we started receiving a lot of leads. Today, I am a Platinum Dealer on Justdial with an investment of ₹7 lakh. Justdial has been continuously improving its services, app, and website, which has led to an increase in customer searches. As a result, we are getting more business, and our clients are happy with the prompt responses they receive from us. The newly updated Justdial app makes it easy to add ratings, update business details, and manage our profile effortlessly. The Justdial team is highly responsive and stays in touch with us regularly. We also receive banners and mobile banners, which help attract more customers. With multiple centres, Justdial has made it easier for us to reach and connect with customers.”
These experiences underline how Coimbatore’s entrepreneurs are leveraging digital discovery to stay ahead, build stronger customer pipelines, and scale with greater confidence. As more MSMEs in the city adopt online platforms to drive growth, Justdial remains committed to supporting their journeys by strengthening customer connections, expanding reach, and helping translate visibility into business success.
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