Škoda Auto India achieved the landmark of expanding its network to 250 customer touchpoints across India. The company’s volume driving cars - the Kushaq SUV and Slavia sedan are instrumental in growing the Škoda brand in India. Alongside this, there has been a laser-sharp focus on customer-centricity, in which network expansion plays a pivotal role. The 250th customer touchpoint landmark was reached with the inauguration of a sales outlet in Gulbarga, Karnataka.
Speaking on the landmark, Petr Šolc, Brand Director, Škoda Auto India, said, “The Škoda growth strategy in India is about enhancing our product range and also ensuring that we are closer and more accessible to our customers. Our 250th customer touchpoint is a landmark in terms of numbers and reach across the country. We will continue to expand our network and enhance the ownership experience for our customers. We India will expand further and reach 350 customer touchpoints by the end of 2024".
With the substantial expansion of the network, Škoda Auto India has also focused on Safety, Family and a Human Touch by introducing revolutionary, fully digitalised showrooms with immersive technologies that enhance the purchase experience for customers. The company offers a 4-year/100,000 km, whichever earlier, standard warranty and a host of maintenance and warranty packages that offer owners hassle-free warranties and maintenance packages of upto 8 years or 150,000 kms. Combined with a plethora of exchange offers and pre-owned car facilities, the brand has further entrenched itself into the Indian market.
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